Privacy Policy

Last Updated: January 29, 2026

1. Introduction

This website is operated by TryMentor. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data: Name, email address, phone number, mailing address, date of birth, profession, skills, and experience level
Account Information: Username, password, and account preferences
Payment Information: Credit card or payment method details (processed securely through third-party providers)
Communication Data: Messages exchanged between mentors and mentees
Technical Data: IP address, browser type, pages visited, and access times
Cookies: Tracking information through cookies and similar technologies

3. How We Use Your Information

We use the information we collect in the following ways:

To create and maintain your account
To facilitate connections between mentors and mentees
To process payments and manage subscriptions
To send promotional communications (with your consent)
To improve our website and services
To comply with legal obligations
To prevent fraud and enhance security
To respond to your inquiries and provide customer support

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your information in the following circumstances:

With mentors and mentees when necessary to facilitate connections
With payment processors to handle transactions
With third-party service providers who assist in our operations
When required by law or to protect our rights and safety
With your explicit consent

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Some features of the website may not function properly if cookies are disabled.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party websites before providing personal information.

8. Children's Privacy

TryMentor is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to restrict processing of your information
The right to data portability
The right to opt-out of marketing communications

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time by contacting us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our contact page or the details provided on our website.

13. International Data Transfers

If you are accessing this website from outside your country of residence, please be aware that your information may be transferred to, stored in, and processed in your country or other countries. By using our website, you consent to the transfer of your information to countries outside your country of residence.